Operations and Troubleshooting
Connect to the Application
Once the system is running, connect to the application using your browser:
- HTTP:
http://<server name>:2080
- HTTPS:
https://<server name>:2443
Start the System
./srart.sh
Stop the System
./stop.sh
Creating Datasets
./run_profiler.sh -n "<desired dataset name>" -p "<dataset source dir>"
- This process can take several hours, depending on data size.
- If the dataset name includes spaces, use quotation marks (e.g.,
"My Dataset"
).
Troubleshooting
Resolving Common Errors
Problem: Image Not Found
docker: Error response from daemon: pull access denied for visuallayer/onprem-installer, repository does not exist or may require 'docker login'.
Solution: Ensure you are logged into Docker.
Problem: Docker Daemon Not Running
docker: Cannot connect to the Docker daemon at unix:///var/run/docker.sock.
Solution: Start the Docker daemon.
Problem: Image Pulling Fails
manifest for visuallayer/onprem-cd:2.25.6-rc6 not found: manifest unknown
Solution: Verify the software version and that you are logged into Docker with the correct user.
Problem: Platform Mismatch Warning
WARNING: The requested image's platform (linux/arm64) does not match the detected host platform (linux/amd64/v3).
Solution: This is a warning onlyβcan be ignored.
Problem: docker compose
Not Found
docker compose
Not Found./run_profiler.sh: line 159: docker compose: command not found
Solution: Install or reinstall Docker following the official installation instructions.
Problem: PostgreSQL Operational Error
sqlalchemy.exc.OperationalError: (psycopg.OperationalError) [Errno -3] Temporary failure in name resolution
Solution: Ensure the system was brought up using the docker up
command.
Accessing Logs & Support
Debugging Run
Use the following environment variables to enable debugging:
LOG_LEVEL=10 # Set log level to debug
REPORTING_LOG_PATH="/path/to/log.txt" # Write pipeline log to file
Updated about 13 hours ago